This Privacy Policy applies to the Chombly mobile application, related websites, and associated pet-care services operated by Home Indor Technology Inc.
Home Indor Technology Inc.
Chombly: Pet Care
7404 Wallace Ln, Charlotte, NC 28212, United States
Email: [email protected]
Website: https://homeindor.com/
This Privacy Policy explains how Home Indor Technology Inc. (“Home Indor,” “Chombly,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information when you use Chombly: Pet Care, our website, and related services (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with our practices, please do not use the Services.
The information we collect depends on how you use Chombly and whether you use the Services as a pet owner, service provider, or other authorized user.
Account and profile information: Name, email address, telephone number, login credentials, profile photo, preferred language, and account type. Mailing address, service address, general location, and communication preferences.
Pet information: Pet name, photo, species, breed, age or date of birth, sex, weight, and other profile details. Care preferences, behavior notes, dietary information, allergies, medications, vaccination records, veterinary information, and other documents you choose to upload.
Provider and business information: Personal or business name, contact information, service area, business description, services, pricing, availability, photos, and profile content. Licenses, certifications, insurance information, identity-verification information, tax or payout information, and other professional documentation when required.
Bookings, transactions, and service activity: Services viewed, requested, scheduled, completed, canceled, or disputed. Appointment dates and times, service location, provider selection, special instructions, quotes, fees, refunds, and transaction status.
Payment information: Payments may be processed by third-party payment processors. Chombly may receive limited transaction details such as payment status, amount, date, refund status, and a payment-token or reference number. We do not intend to store complete payment-card numbers on our own systems.
Location, device, and usage information: Approximate or precise location (when authorized), IP address, device type, operating system, app version, language, time zone, session activity, diagnostic logs, crash reports, and performance information.
Directly from you when you create an account, build a profile, add a pet, request or provide a service, communicate, upload content, make a payment, or contact support. Automatically through the app, device permissions, cookies or similar technologies, logs, and analytics tools. From other users and from service providers and business partners.
Create, authenticate, maintain, and secure accounts. Connect pet owners with pet-care providers and support search, booking, scheduling, messaging, payment, and service fulfillment. Process transactions, payouts, refunds, and disputes. Personalize the user experience. Send service communications, confirmations, reminders, and security alerts. Detect, investigate, and prevent fraud. Analyze usage and improve performance. Comply with legal obligations.
Between users and providers: We may share information reasonably necessary to coordinate and complete the service.
Service providers and processors: Companies that provide cloud hosting, payment processing, authentication, analytics, and similar operational services.
Legal, safety, and compliance purposes: When necessary to comply with law, protect rights or safety, or enforce our agreements.
Business transactions: In connection with mergers, acquisitions, or similar business transactions.
Chombly does not sell personal information for money. We do not use personal information for cross-context behavioral advertising unless we first provide required notice and consent.
We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, resolve disputes, prevent fraud, and comply with legal obligations.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet-based service is completely secure, and we cannot guarantee absolute security.
You may review or update account information, manage device permissions, unsubscribe from marketing communications, and manage cookies and similar technologies.
You may request deletion of your Chombly account and associated personal information by using any account-deletion feature available in the app or by emailing [email protected] with the subject line “Chombly Account Deletion Request.”
Depending on where you live, applicable law may provide rights to request access to, correction of, deletion of, or a portable copy of personal information. You may exercise an applicable right by contacting us at [email protected].
Chombly is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
The Services may link to or integrate with third-party services. We are not responsible for the privacy practices of third parties we do not control.
Chombly is operated from the United States. Information may be processed or stored in the United States and in other countries where our service providers operate.
We may update this Privacy Policy to reflect changes in the Services, technology, law, or our practices. We will post the updated version and revise the “Last Updated” date.
Home Indor Technology Inc.
Chombly: Pet Care
7404 Wallace Ln, Charlotte, NC 28212, United States
Email: [email protected]
Website: https://homeindor.com/
Esta Política de Privacidad explica cómo Home Indor Technology Inc. (“Home Indor”, “Chombly”, “nosotros” o “nuestro”) recopila, utiliza, divulga, conserva y protege la información personal cuando usted utiliza Chombly: Pet Care, nuestro sitio web y los servicios relacionados (en conjunto, los “Servicios”).
Home Indor Technology Inc.
Chombly: Pet Care
7404 Wallace Ln, Charlotte, NC 28212, United States
Email: [email protected]
Website: https://homeindor.com/
Al acceder o utilizar los Servicios, usted reconoce que ha leído esta Política de Privacidad. Si no está de acuerdo con nuestras prácticas, no utilice los Servicios.
La información que recopilamos depende de cómo utilice Chombly y de si usa los Servicios como propietario de una mascota, proveedor de servicios u otro usuario autorizado.
Información de cuenta y perfil: Nombre, correo electrónico, número de teléfono, credenciales de acceso, fotografía de perfil, idioma preferido y tipo de cuenta. Dirección postal, dirección del servicio, ubicación general y preferencias de comunicación.
Información sobre las mascotas: Nombre, fotografía, especie, raza, edad o fecha de nacimiento, sexo, peso y otros datos del perfil. Preferencias de cuidado, notas de comportamiento, alimentación, alergias, medicamentos, vacunas, información veterinaria y documentos que usted decida cargar.
Información de proveedores y negocios: Nombre personal o comercial, datos de contacto, área de servicio, descripción, servicios, precios, disponibilidad, fotografías y contenido del perfil.
Directamente de usted cuando crea una cuenta, completa un perfil, agrega una mascota, solicita o presta un servicio. Automáticamente mediante la aplicación, permisos del dispositivo, cookies y herramientas de análisis. De otros usuarios y de proveedores y socios.
Crear, autenticar, mantener y proteger cuentas. Conectar propietarios de mascotas con proveedores. Procesar transacciones, pagos, reembolsos y disputas. Personalizar la experiencia. Enviar confirmaciones, recordatorios y alertas de seguridad. Detectar y prevenir fraude. Analizar el uso y mejorar el rendimiento. Cumplir obligaciones legales.
Entre usuarios y proveedores para coordinar servicios. Con proveedores de servicios operativos. Por fines legales, de seguridad y cumplimiento. En relación con transacciones empresariales. Con su instrucción o consentimiento.
Chombly no vende información personal a cambio de dinero. No utilizamos información personal para publicidad conductual entre contextos sin los avisos y consentimientos requeridos.
Conservamos la información durante el tiempo razonablemente necesario. Utilizamos medidas administrativas, técnicas y organizativas razonables para proteger la información.
Puede revisar o actualizar sus datos, administrar permisos del dispositivo, cancelar correos promocionales. Puede solicitar la eliminación de su cuenta escribiendo a [email protected]. Según su lugar de residencia, la ley puede otorgarle derechos de acceso, corrección, eliminación o portabilidad de datos.
Chombly está destinada a adultos y no está dirigida a niños menores de 13 años.
Los Servicios pueden contener enlaces o integrarse con servicios de terceros. Chombly se opera desde Estados Unidos. Podemos actualizar esta Política para reflejar cambios.
Home Indor Technology Inc.
Chombly: Pet Care
7404 Wallace Ln, Charlotte, NC 28212, United States
Email: [email protected]
Website: https://homeindor.com/
END OF POLICY / FIN DE LA POLÍTICA